Shipping policy
Thank you for shopping at GadgetBase. We are pleased to offer 100% Free Shipping Worldwide on all orders, with no minimum purchase required. [1, 2, 3]
1. Processing Times
- Order Processing: 1 to 3 business days.
- Notification: You will receive a tracking link via email once your order ships.
- Cut-Off Time: Orders placed after 5:00 PM (GMT) begin processing the next business day.
2. Estimated Delivery Times
Delivery times depend entirely on your geographic location.
| Region [1] | Estimated Delivery Time |
|---|---|
| United Kingdom & Europe | 2 to 3 business days |
| United States & Canada | 5 to 6business days |
| Australia & New Zealand | 8 to 14 business days |
| Rest of the World | 10 to 20 business days |
Please note: These timelines are estimates and do not include unforeseen customs delays.
3. Tracking Your Order
- Tracking Number: Provided automatically within 48 hours of shipment.
- Live Updates: Track your package directly through our website or the link in your email.
- Data Lag: Please allow 24 to 48 hours for tracking information to update initially.
4. Customs, Duties, and Taxes [1]
- Import Fees: The recipient is responsible for any local customs duties or import taxes.
- Policies: We cannot control or predict these charges as they vary by country.
- Refused Shipments: If you refuse a shipment due to unexpected import fees, you are responsible for the original shipping charges and return costs. [1]
5. Incorrect Address Policy [1]
- User Responsibility: Ensure your delivery address is accurate at checkout.
- Correction Window: Contact customer support within 2 hours of ordering to fix errors.
- Undeliverable Packages: We cannot offer refunds if a package is lost due to an incorrect address provided by the buyer.
6. Lost or Damaged Packages
- Damaged Items: Email a photo of the damaged item and packaging to our support team within 48 hours of delivery.
- Lost Shipments: If your tracking link stops updating for more than 15 business days, contact us immediately.
- Resolution: We will issue a free replacement or full refund for verified lost or damaged goods. [1]